eSIM is a digital SIM card that’s already inside your device. It helps you connect to mobile networks without needing a physical card. You can easily switch between networks and plans right from your device. 

1. You don’t have to wait in line at a phone company booth to get a physical SIM card.
2. Customer support from local operators is often in the local language, which can be challenging for tourists to communicate with and may not effectively resolve issues.
3. You won’t have to switch SIM cards constantly just to get important notifications like bank alerts.

The eSIM card is available for purchase on the website as well as at Globalcell offices and distributors worldwide.

Most likely! eSIM functionality is supported in over 150 countries and regions.

If you’re planning a trip, it’s best to install your eSIM before you leave home. This can be done the day before departure using either your home carrier’s network or a Wi-Fi connection. Otherwise, upon arrival at your destination, you’ll need to locate a Wi-Fi network, which might not always be convenient.

To install the eSIM, you’ll either download the settings using a QR code or enter them manually. Activation will occur once you reach your destination and the SIM card connects to the local carrier.

Once you purchase, we send the eSIM QR code almost instantly after payment. It typically takes about 5 minutes to activate the eSIM. Here’s what you need to do for a smooth setup:

1. Connect to a stable Internet source, like Wi-Fi at home or in a hotel.
2. Scan the QR code using the device you’ll use while traveling.
3. Follow the setup steps on your device.

If you can’t scan the QR code (for instance, if it’s on the same device you’re setting up), you can manually copy and paste the settings, which usually takes the same amount of time.

The validity period of your eSIM begins when you first connect to the internet upon arriving in the destination country for which you purchased the package. Simply downloading the eSIM settings isn’t considered activation, but it does save time once you reach your destination. Activation itself takes about 5 minutes, but you’ll need to connect to a Wi-Fi network. If you download the eSIM settings in advance, you can start using it as soon as you arrive at your destination.

Accepted payment methods include international cards such as VISA, Mastercard, American Express, and UnionPay.

Topping up your eSIM is simple. It’s similar to the purchase process, but instead of getting a new eSIM, we add the package to your current active eSIM. Remember, each package has its own remaining traffic and validity period, so they don’t combine.

Each QR code is a unique identifier that can only be used on one device. It cannot be reused on another device or the same device after the eSIM profile has been deleted.

We team up with local mobile companies that cover a wide area, so your internet stays steady through our local partners.

Unused traffic in Just eSIM data packages is only valid for the specified term and data volume purchased. Once the validity period expires, any remaining traffic is canceled.

All current devices support eSIM. If you’re unsure, just send us your phone model through our online chat, and we’ll check for you.

Absolutely! You can share your traffic with other devices without any limitations. This is particularly useful when sharing with a laptop or a device that doesn’t support eSIM.

Preparation:

1. Ensure your device is eSIM compatible and unlocked.
2. Have a stable internet connection, preferably WiFi.
3. Open the message containing the QR code.

Note: Print the code or use another device to display the QR code. Scan the code with the device where you want to install the eSIM.

Note: Don’t remove the eSIM if you plan to top it up later.

Installation:

1. Go to Settings → Cellular (or Mobile Data).
2. Tap “Add Cellular Plan” or “Add Mobile Data Plan” or “Add eSIM”.
3. Use the printed QR code or another device to scan your eSIM QR code.
4. Tap “Activate eSIM”. This step doesn’t start the package expiration date; it’s a technical setup.
5. Label the new eSIM, preferably with the country name (e.g., Globalcell eSIM France).
6. Under the Default Line page, select your eSIM for cellular data only.
7. Your new eSIM will now be visible below your Cellular Data or Mobile Data Plans.
8. Select your primary SIM as the Default line to continue using your plastic SIM for incoming calls and SMS via iMessage and FaceTime.
9. If you’re already in the country you purchased the eSIM for, turn it on as the primary data source and activate data roaming. Temporarily disable data roaming for the home SIM card for best results.

To ensure a successful installation and activation of your eSIM, please follow these steps:

Compatibility Check:
1. Confirm that your device supports eSIM and is unlocked for network use.
2. Ensure a stable internet connection, preferably via WiFi.

Preparation:
1. Open the message containing the QR code.
2. Important: Either print the code or display it on a separate device. Scan the code with the device where you want to install the eSIM.
3. Note: Keep the eSIM in place if you plan to top it up later.

Installation:
1. Navigate to Settings → Cellular (or Mobile Data).
2. Choose “Add Cellular Plan” or “Add Mobile Data Plan” or “Add eSIM”.
3. Select “Use QR Code” or opt for “Enter Details Manually”.
4. Copy and paste the provided settings into the appropriate fields. Then, tap “Activate eSIM” to install eSIM on your device.
5. Activation in this context doesn’t start the package expiration date; it’s merely a technical setup.
6. Label the new eSIM, preferably with the country name (e.g., Globalcell eSIM France).
7. Under the Default Line page, designate your eSIM for cellular data only.
8. Your new eSIM will now appear below your Cellular Data or Mobile Data Plans.
9. Set your primary SIM as the Default line to continue using your physical SIM for incoming calls and SMS via iMessage and FaceTime.
10. If you’re already in the country where you purchased the eSIM, activate it as the primary data source and enable data roaming. We suggest temporarily disabling data roaming for the home SIM card.

To ensure a smooth installation of your eSIM on your Samsung android device using the QR code, please follow these steps:

Compatibility Check:

1. Make sure your device supports eSIM and is unlocked for network use.

2. Ensure a stable internet connection, preferably via WiFi.

Preparation:

1. Open the message containing the QR code.

2. Note: Either print the code or display it on another device. You must scan the code with the device where you want to install the eSIM.

3. Important: Keep the eSIM in place if you plan to recharge it in the future.

Installation:

1. Navigate to Settings → Connections.

2. Tap on “SIM card manager”.

3. Select “Add mobile plan”.

4. Choose “Scan Carrier QR code”.

5. Position the QR code within the guided lines to scan it.

6. Once the eSIM plan is detected, tap on “Add”.

7. After your plan is registered, select “OK” to activate the plan.

8. Label the new eSIM, preferably mentioning the country (e.g., Just eSIM Spain).

9. Turn on eSIM under Mobile Network.

10. Enable Mobile Data.

11. Enable Data Roaming.

Before installing and setting up your eSIM, ensure the following:

1. Check if your device supports eSIM and is unlocked for network use.
2. Ensure a stable internet connection, preferably WiFi.

Preparation:

• Open the message containing the QR code, along with the SMDP address and Activation Code required for manual eSIM activation.
• Note: Print the code or display it on another device. Scan the code with the device where you want to install the eSIM.
• Important: Keep the eSIM in place if you plan to recharge it in the future.

Installation:

1. Navigate to Settings → Connections.
2. Tap “SIM card manager”.
3. Select “Add mobile plan”.
4. Choose “Scan Carrier QR code” or “Enter the code instead”.
5. Copy and paste the settings into the appropriate fields. Then tap “Connect” to install eSIM on your device.

• Activation here is a technical setup and doesn’t start the package expiration date.
• Label the new eSIM, preferably with the country name (e.g., Globalcell eSIM France).

1. Turn on eSIM under Mobile Network.
2. Enable Mobile Data.
3. Enable Data Roaming.